English Available
For First-time Visitors
Our Medical Services
About Our Consultations
We accept patients without an appointment. However, making a reservation in advance by phone or through our website will allow for a smoother visit.
As we operate on an appointment-priority basis, you may be asked to wait during busy times.
If this is your first visit, please complete the Online New Client Form in advance.
As we operate on an appointment-priority basis, you may be asked to wait during busy times.
If this is your first visit, please complete the Online New Client Form in advance.
Consultation Flow
To ensure a comfortable experience for first-time visitors, consultations follow the steps below.
1
Reservation
Reservations can be made by phone, web, or LINE.
Walk-ins are also accepted, but contacting us in advance will help us guide you more smoothly.
Walk-ins are also accepted, but contacting us in advance will help us guide you more smoothly.
First-time visitors can fill out the medical questionnaire in advance here.
2
Visit
Address:
2-16-8 Kugomachi, Yokosuka, Kanagawa 238-0022, Glorious Heights 1F ▶︎Google map
4-minute walk toward Kitakurihama from Kinugasa Crossroads
Parking: 7 spaces (including 3 coin parking spaces)
*If the parking lot is full, please use nearby coin parking (up to ¥300 will be reimbursed)
2-16-8 Kugomachi, Yokosuka, Kanagawa 238-0022, Glorious Heights 1F ▶︎Google map
4-minute walk toward Kitakurihama from Kinugasa Crossroads
Parking: 7 spaces (including 3 coin parking spaces)
*If the parking lot is full, please use nearby coin parking (up to ¥300 will be reimbursed)
3
Reception
Please present your patient card at reception.
First-time visitors should inform the reception staff. If you have not filled out the online questionnaire in advance, you will be asked to complete it.
First-time visitors should inform the reception staff. If you have not filled out the online questionnaire in advance, you will be asked to complete it.
4
Consultation, Examination & Treatment
We will ask about your pet’s symptoms and when they began.
Based on the information provided, we will propose appropriate examinations and treatments.
Based on the information provided, we will propose appropriate examinations and treatments.
5
Payment & Medication
Medications will be provided at the time of payment.
We accept cash (Japanese yen only), credit cards, and various electronic payment methods.
*We do not accept payments in USD.
We accept cash (Japanese yen only), credit cards, and various electronic payment methods.
*We do not accept payments in USD.
Pet insurance claims can be processed at the counter for ipet and Anicom.
◼︎Notes for Your Visit
As we operate on an appointment-priority basis, you may be asked to wait during busy times.Please keep dogs on a leash and bring cats in a carrier.
If there are any symptoms or changes in your pet’s daily environment, please let us know.
We will work together with you to choose the best care for your pet.
◼︎What to Bring for Your First Visit
Bringing the following items will help ensure a smoother consultation:
- Medical records: vaccination certificates or any documents showing past treatments
- Pet insurance card: if you are enrolled in pet insurance
*Previous medical records are not required, but will be used as a reference if available.
